Terms and Conditions – KS Courier Service

Welcome to KS Courier Service. By using our services, you agree to the following Terms and Conditions. These terms are designed to protect both the customer and KS Courier Service.

1. Acceptance of Terms

By shipping, receiving, storing, or using any service provided by KS Courier Service, customers agree to comply with these Terms and Conditions.

2. Customer Information

Customers are responsible for ensuring that all personal information, contact details, and shipping information provided are accurate and up to date.

3. Package Collection & Storage Policy

Customers are expected to collect their packages promptly after notification of arrival.
Packages will be stored free of charge for up to fourteen (14) calendar days from the date the customer is notified that the package is available for collection.
Beginning on the fifteenth (15th) day, a storage fee of JMD $150 per day will be charged until the package is collected.
If a package remains uncollected for thirty (30) days or more after notification, KS Courier Service reserves the right to:
- Sell, dispose of, or otherwise release the package to recover outstanding shipping, storage, customs, handling, or administrative fees owed.
- Apply any proceeds from the sale toward the outstanding balance.
Customers waive any claim against KS Courier Service regarding packages abandoned after thirty (30) days.

4. Payment Terms

All shipping, customs, handling, and related charges must be paid in full before packages are released.
KS Courier Service reserves the right to withhold packages until all balances are settled.
Prices and rates are subject to change without prior notice.

5. Prohibited Items

Customers must not ship prohibited or restricted items including, but not limited to:

Illegal drugs or substances
Firearms, explosives, or weapons
Hazardous materials
Counterfeit goods
Perishable items without prior approval
Any item prohibited by Jamaican or international law

KS Courier Service reserves the right to refuse shipment of any item deemed unsafe or unlawful.

6. Customs & Duties

Customers are responsible for all customs duties, taxes, import fees, and government charges.
KS Courier Service is not responsible for delays caused by customs inspections or government agencies.

7. Lost or Damaged Packages

KS Courier Service will exercise reasonable care in handling packages.
The company is not liable for:
- Delays caused by weather, customs, airlines, shipping carriers, or events beyond our control
- Manufacturer defects or poor packaging by suppliers
- Damage to fragile items not properly packaged
Claims for missing or damaged items must be reported within forty-eight (48) hours of collection.

8. Package Inspection

KS Courier Service reserves the right to inspect any package if required by customs authorities, law enforcement, airline regulations, or company policy.

9. Delivery Time

Estimated shipping or delivery times are not guaranteed and may vary due to circumstances beyond our control.

10. Customer Conduct

Customers are expected to communicate respectfully with staff. Abusive, threatening, or inappropriate behavior may result in refusal of service.

11. Privacy

Customer information will be kept confidential and used only for operational, legal, and customer service purposes.

12. Limitation of Liability

KS Courier Service’s liability for any claim shall not exceed the declared value of the package or the shipping charges paid, whichever is lower.

13. Amendments

KS Courier Service reserves the right to update or modify these Terms and Conditions at any time without prior notice.

14. Contact Information

For questions or concerns, please contact:

KS Courier Service
Customer Service Department
Email: [email protected]

By using KS Courier Service, customers acknowledge that they have read, understood, and agreed to these Terms and Conditions.